Community Privacy Notice

Information we collect

We collect your email address, your first name if you choose to provide it, and records of your subscription, confirmation and unsubscribe choices. If you contact us or share feedback, we also receive the information you include in your message.

We use Klaviyo to manage community subscriptions and send marketing emails. Klaviyo may collect technical information such as your IP address, device or browser information, and the time of your signup or interactions with our emails.

How we use your information

We use this information to:

• Manage and confirm your subscription.
• Send product development updates, community feedback opportunities and launch news.
• Respond to your questions and feedback.
• Understand how our emails perform and improve future communications.
• Keep records of consent and honour unsubscribe requests.

Email opens and link clicks

We use Klaviyo to record email opens and link clicks. Emails may contain a small tracking image and tracked links that help us understand engagement. These records may be associated with your subscriber profile.

Email open reports are estimates: some email services automatically load images or limit tracking. You can stop receiving these emails by unsubscribing.

Service providers and processing outside Canada

We use Klaviyo to manage subscriptions and deliver emails. Klaviyo stores subscriber information in the United States and may process it in other countries through its staff and service providers. Privacy laws in those countries may differ from Canadian laws, and information may be accessible to authorities under applicable law.

We also use an email service provider to receive and respond to messages sent to our contact address.

Your choices and privacy requests

You can unsubscribe at any time using the link in our emails. Providing your first name is optional.

Contact us to request access to or correction of your personal information, ask for deletion, withdraw your consent, or raise a privacy concern. We may need to verify your identity before responding. Some information may need to be retained for legal requirements or to honour your unsubscribe request.

How long we keep information

We retain personal information for as long as needed for the purposes described in this notice and applicable legal requirements. After you unsubscribe, we may retain a limited suppression record to prevent further marketing emails, along with records needed to demonstrate your consent history.

Updates to this notice

We may update this notice as the community develops or our practices change. The date above identifies the latest version. This notice covers the community signup and related emails; additional notices may apply to future services.